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May 15, 2009
Press Release: 10ZiG Technology Voted By Customers As One Of The Top Technology Vendors For Customer Satisfaction
Phoenix, AZ – May 15, 2009 — 10ZiG Technology (formerly BOSaNOVA, Inc.), the emerging market leader in development of Thin Clients, Security Solutions, and Network Appliances, today announced that they have been ranked one of the top rated IT vendors for customer satisfaction in the 2009 VendorRate report recently issued.
10ZiG (www.10zig.com) was voted by customers as the #1 thin client vendor and the highest rated vendor by enterprise organizations.
VendorRate users rate vendors confidentially on ten specific performance criteria that include customer service, reliability, integrity, budget and effectiveness. 10ZiG rated highest in 9 out of the 10 categories in the report. The VendorRate quarterly report summarizes customer satisfaction ratings entered by technology professionals at the VendorRate website, trade shows, professional conferences, and virtual events. VendorRate is vendor neutral and accepts neither vendor sponsorship nor advertising.
“Customer satisfaction is extremely important to us. We take extra steps to ensure our customers are happy. For example, we send a survey to every customer after they have called into tech support to make sure that they received the answers that they were looking for. I personally review every survey that is submitted and we follow up promptly if someone requires additional attention,” comments Martin Pladgeman, President, 10ZiG Technology. “I am pleased to see that our customers are happy with the service we provide.”
“VendorRate scores help IT departments make better vendor selections based on feedback from existing customers,” said Richard Schaefer, CEO of VendorRate. “10ZiG’s outstanding scores demonstrate how the playing field among vendors is leveled because the experiences of many customers provide a more reliable source of information than vendor brand positioning.”
10ZiG Technology is the new name for BOSaNOVA, Inc. which was renamed this month. 10ZiG offers a wide-range of award winning thin clients that help customers cut costs and increase security. Security solutions include encryption appliances for protecting backup tapes and the new PPQ product (which will be announced this month), a print management solution that secures printouts and eliminates waste.
10ZiG products are available for sale worldwide from 10ZiG Authorized resellers. For sales information contact 10ZiG Technology toll-free at (866) 865-5250, or send e-mail to [email protected]. For European inquiries contact +44 1509 276252 or email [email protected].
About 10ZiG Technology
10ZiG Technology (www.10zig.com), formerly BOSaNOVA, Inc., is a privately held company headquartered in Phoenix, Arizona. The company is principally engaged in the design and development of thin clients, security solutions and network appliances. The company’s solutions include a highly refined user interface, remote management software, and performance optimization. The company’s products are sold through a worldwide network of IBM and CITRIX Business Partners. Industry affiliations include membership in VMware Technology Alliance Program, IBM's PartnerWorld for Developers, Citrix Ready Partner Program, and the Microsoft Partner Program. For more information, visit www.10zig.com.
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Posted by Staff at May 15, 2009 08:37 PM